Key Holder

Client & Service Expert

Responsibilities:

• Achieves individual sales goals;
• Develops strong product knowledge across all categories;
• The sales associate is responsible for ensuring exemplary customer service by delivering the ultimate Kate Spade experience;
• Able to develop a personal clientele through effective use of the selling skills, proactive client outreach and use of client book.

• Understand and communicate the Kate Spade aesthetic, brand philosophy and lifestyle to the customer;
• Demonstrate interest and ability to work as part of a team.

• Execute operational tasks as per company directives;
• Accurately processes all POS transactions;
• Adhere to and apply visual directives, ensure that store standards are executed daily;
• Heightened responsibility as Keyholder for the store.

• Professional selling skills and exceptional interpersonal skills;
• Prior luxury goods experience preferred;
• Proactive ability to multi-task and prioritize;
• Works well in a team environment.

• An inclusive, innovative, and fun working environment
• Internal mobility & career progression
• 1 paid volunteering day per year and opportunities to volunteer with global projects.
• Learning & development opportunities with our Ambassador Programme
• Regular social events
• Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion councils.
• Attractive employee discount
• Compelling incentive programme

Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.

Base Range: £27,300.00 - £30,000.00.