Keyholder, Sales

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

Our company name Tapestry, represents the diversity of our brands and the diversity of our people. We know that having a diverse range of perspectives, backgrounds and experiences makes us more innovative and successful and it brings us closer to our consumer. Our goal is to create a culture that is equitable, inclusive and diverse - where all of our employees, customers and stakeholders thrive.

Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Client & Service Expert Achieves individual sales goals;

Develops strong product knowledge across all categories;

The sales associate is responsible for ensuring exemplary customer service by delivering the ultimate Kate Spade experience;

Able to develop a personal clientele through effective use of the selling skills, proactive client outreach and use of client book.

Building Brand Equity Understand and communicate the Kate Spade aesthetic, brand philosophy and lifestyle to the customer;

Demonstrate interest and ability to work as part of a team.

Operational Excellence Execute operational tasks as per company directives;

Accurately processes all POS transactions;

Adhere to and apply visual directives, ensure that store standards are executed daily;

Heightened responsibility as Keyholder for the store.

Skills and Abilities

Required Professional selling skills and exceptional interpersonal skills;

Prior luxury goods experience preferred;

Proactive ability to multi-task and prioritize;

Works well in a team environment.

What Kate Spade can offer you:

An inclusive, innovative, and fun working environment

Internal mobility & career progression1 paid volunteering day per year and opportunities to volunteer with global projects.

Learning & development opportunities with our Ambassador Programme Regular social events

Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion councils.

Attractive employee discount

Compelling incentive programme

Our Competencies for All Employees Courage :
Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity :
Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus :
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity :
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results :
Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy :
Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport;…