Technical Sales Support Engineer – Power Systems

Technical Sales Support Engineer – Power Systems

Join Caterpillar’s Electric Power Division (EPD) as a Technical Sales Support Engineer for power generation systems. The role combines application engineering, technical sales support, customer engagement, and project coordination.

Job Summary

We are seeking a dynamic, technically proficient professional to provide front‑line technical support to dealers, sales teams, and customers for packaged generator set products (LV & MV). This individual contributor role includes technical proposal development, product sizing, system design, training, and documentation.

What You Will Do Technical Sales & Application Engineering

• Provide front‑line technical support to dealers and sales teams for packaged generator set products.
• Lead product sizing, selection, and application engineering for generator systems.
• Develop technical proposals and respond to RFPs and tenders.
• Conduct product demonstrations and presentations to customers and consultants.
• Understand customer requirements and recommend tailored solutions.
• Respond to dealer inquiries on Electric Power products, from basic to complex.
• Develop quotations for custom solutions beyond standard offerings.
• Provide project‑specific technical guidance and interface with core engineering teams.
• Interpret tender specifications and coordinate with engineering to produce submittal documents.

Customer & Dealer Engagement

• Build and maintain strong relationships with dealers, consultants, and stakeholders.
• Act as a liaison between sales, engineering, and product development teams.
• Provide pre‑sales technical consultation to dealers and consultants.
• Collaborate with sales teams to understand customer needs and propose tailored solutions.
• Support business development by identifying opportunities and technical differentiators.

System Design & Integration

• Design single‑line diagrams, network layouts, and interconnection wiring for generator and switch gear systems.
• Integrate third‑party controllers (e.g., DSE, DEIF, Com Ap) and develop control systems.
• Support remote monitoring systems using Modbus RS485/TCPIP protocols.

Training & Documentation

• Develop technical documentation, training materials, and reference white papers.
• Deliver product application training to internal teams and external stakeholders.

Qualifications Education

• Bachelor’s degree in electrical engineering.

Skill Requirements

• Experience with in power systems, generator applications or related.
• Technical knowledge of genset controllers, synchronization, paralleling schemes, and electrical system architecture.
• Customer focus:
  Extensive experience aligning customer needs and satisfaction in business decisions.
• Consulting:
  Ability to provide technical/business guidance to clients.
• Effective communication:
  Ability to transmit, receive, and interpret ideas and information accurately.
• Problem solving:
  Ability to recognize, anticipate, and resolve operational or process problems.
• Relationship management:
  Ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Technical excellence:
  Ability to develop and provide solutions to significant technical challenges.

What Will Set You Apart

• Prior field experience with customers, dealers, or distributors.
• Experience in managing compliance, industry trends, and regulatory changes.
• Prior experience in turnkey project execution, including site testing, commissioning, and aftermarket service.
• Service excellence:
  Ability to meet or exceed customer needs and expectations.

Additional Information

• Position can be located in Dallas, TX or Griffin, GA.
• No relocation or sponsorship offered.
• Travel expected up to 50%.
• Required to be in office 5 days a week.

Compensation & Benefits

Summary Pay Range: $ - $. Compensation and benefits may vary depending on multiple factors.

Benefits include:

• Medical, dental, and vision benefits
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)
• 401(k) savings plan
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Health Lifestyle Programs
• Employee Assistance Program
• Voluntary benefits and employee discounts
• Career Development
• Incentive bonus
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

Equal Opportunity Statement

Caterpillar is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

Final date to receive applications

Posting Dates:
November 26, 2025 - December 10, 2025.

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