Retail Sales Associate

Overview

Full-Time Retail Sales Associate to join our team. $14.00 to $17.00 per hour
. We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn up to 8% on transactions, which could average an additional $3.50 per hour on top of your hourly rate.

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions.

The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more.

The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity. The successful Pawnbroker/Retail Sales Associate value will be based on factors such as work location, qualifications, and experience.

• Greets and interacts with all customers to develop a rapport and provide appropriate financial solutions.
• Performs non-management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains merchandise displays.
• Performs sales and loan transactions in accordance with policies and regulatory requirements.
• Handles cash and negotiable items in accordance with policies and regulatory requirements.
• Answers incoming calls per company standards.
• Effectively communicates the legal aspects of pawn and buy transactions to customers.
• Communicates effectively with coworkers and managers, showing respect and using effective communication tools.
• Partners with all employees to create a positive and memorable customer experience.
• Completes assigned training successfully.
• Other related duties, as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods (standing, walking, climbing, etc.), in accordance with laws.
• Ability to work with firearms and to become firearms certified.
• Employees may assist customers on exterior areas or retrieve products stored in exterior locations.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Strong desire to work, serve customers, and be team-oriented.
• Ability to multi-task in a fast-paced environment.
• Ability to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• Ability to work in multiple locations as business needs dictate.
• Must have a flexible retail schedule, including weekends and holidays.
• Computer literate and able to operate POS systems and common office machines.
• Bilingual applicants are encouraged to apply.

The employee commission incentive plan is proprietary to First Cash. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of their personal performance. Applicants are provided with more details during the interview process.

Note:

This description is not all-inclusive. Duties and responsibilities may change at any time. Management may assign/reassign duties as needed. Arbitration agreement may be required upon offer and acceptance of a position. Pay rates will not be below applicable local minimum wage requirements.

Earned Wage Access is a service provided by Net Spend; signup to this program is required; restrictions and fees apply.

First Cash 401K program is available to all employees 21 years of age (or older).

Maximum base pay rate is derived from the applicant’s previous experience and skill sets.

Equal Employment Opportunity
:
First Cash Holdings, Inc. is an Equal Opportunity Employer. First Cash provides equal employment opportunities regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity, marital status, veteran status, or any other characteristic protected by law. Reasonable accommodations are available for qualified individuals with disabilities.