Information Governance Administrator

We are looking for a motivated and organised individual to join our Digital, Systems and Insightsteam as an Information Governance Administrator. In this role, you will support Subject Access Requests and access to records, while also providing essential administrative support to our Information Governance team. You will help to keep information safe, accurate and well managed as well as ensuring the smooth running of our information governance and GDPR processes.

Please note the earliest start date for this position is 05th May 2026.

The Information Governance Administrator plays a key role in supporting the organisations information governance and data protection responsibilities. Working within the Digital, Systems and Insights team, the post holder will help process Subject Access Requests and other access to records requests, ensuring compliance with the Data Protection Act 2018, UK GDPR and NHS standards. The role also provides essential administrative support to the Information Governance and GDPR teams, including arranging meetings, producing minutes, maintaining action logs and managing the Microsoft Planner Board.

The post holder will routinely handle sensitive information and must demonstrate accuracy, discretion and strong organisational skills.

Hello!

We are Navigo. We look after North East Lincolnshire's mental health and well-being, an award-winning social enterprise that provides mental health services to the NHS and beyond.

The whole basis of our work is to deliver services that we would be happy for our own family to use.

We offer a range of mental health services, including acute and community facilities as well as specialist support such as outstanding older adults inpatient services, rehabilitation and recovery community mental health and an outstanding specialist eating disorder facility.

Ranked as one of the top UK companies to work for, we feature in the Best Companies top 100 large company list.

As a social enterprise, we do things a little bit differently and have also developed income-generating commercially viable businesses that provide training, education and employment opportunities including Grimsby Garden Centre.

Working at Navigo is not like working anywhere else. Lots of places say that, but we really mean it.

We like to work with forward-thinking people who want to make a difference.

Come and Join us!

Please note:
Whilst we value all applications, if we believe an application to be AI-generated, we will use a checking tool and may reject any application that has been automatically generated.

Should you require any assistance in completing this application due to a disability or other needs please contact

As an Information Governance Administrator, you will play a key role in supporting the organisation's compliance with information governance, data protection and records management requirements. Working within the Digital, Systems and Insights team, you will provide administrative and operational support across the Information Governance function, ensuring information is handled lawfully, securely and in line with NHS standards.

• Receiving, logging, processing and coordinating Subject Access Requests (SARs) and other access to records requests.
• Ensuring requests are handled in accordance with statutory requirements, organisational policies and agreed procedures.
• Recording and tracking all requests using appropriate digital systems to maintain accurate audit trails.
• Prioritising and managing cases to ensure all requests are completed within legal and statutory timescales.

• Liaising with clinical and non-clinical staff to identify, retrieve and prepare relevant records from electronic and paper-based systems.
• Reviewing health records and documentation to identify information relevant to each request.
• Applying red actions where appropriate to protect third‑party confidentiality and sensitive information in line with legislation and policy.
• Identifying potential risks or anomalies within requests and escalating concerns appropriately.