Administrative Assistant

Please note that Care Plus Group are not currently registered to sponsor applicants from outside of the EU and EEA.

The Hospital Discharge Team are based at the Diana Princess of Wales Hospital. The Hospital Discharge Team is responsible for the safe and effective discharge of patients from hospital into the community and also the prevention of admission to hospital.

The Hospital Discharge Team works in partnership with the Acute Trust ensuring effective prevention and discharge pathways are followed. Thepostholder will provide professional support to those staff working in the Hospital Discharge Team.

The team operates 7 days per week working between thehours of 8.00am and 8.00pm.

Job title:

Administrative Assistant

Base:
Diana, Princess of Wales Hospital, Scartho Road,Grimsby, DN33 2BA

Hours:

Part-time, permanent (up to 22.5 hours per week available) Less hours Will be considered

Youwill be expected to work as part of the HDT team under the direction ofthe Clinical Lead, to ensure the smooth flow of patients through the team. It is expected that by coordinating administrative tasks, and liaising with other departments, you will contribute to the efficient and effective running of the Discharge Team resulting ina significant reduction inpatient journey times and an effective discharge plan beingin place.

Care Plus Group is an employee owned Social Enterprise, established in 2011 to deliverNHS community health and social care services and employ over 800 people. A key feature of our organisation is the positive culture we have developed which isbased on valuing, trusting, engagement, and involvement of our staff. We consistently deliver high quality innovative services across NE Lincolnshire,reflected in an ongoing above 95% customer satisfaction feedback.

Our services have received national recognition/commendations and Awards including winning anational HSJ award in November 2021. We hold the highest possible standard ofISO accreditation and are committed to reducing our carbon footprint.

Weofferexcellent terms and conditions including optional membership to a contributory pension scheme, Independent Provider closed access to the NHS pension scheme,lease cars, a full induction programme and an extensive range ofCPD/development opportunities. We recognise continuous service from partner

Health and Care organisations for the purposes of annual leave entitlement. Weare a supportive employer and operate in a way which supports family friendly and flexible working. CPG is an equal opportunities employer, committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers. As a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria.

The job description is attached as a separate document with the person specification - please refer to itfor more information.

• Minimum of 6 months administration/reception experience.
• Experience of data input, spread sheets/statistics.
• Competent in Microsoft office including Word, Outlook & Excel
• Stock control
• Diary management
• Servicing meetings
• System One
• Experience of working with people with varying levels of communication skills/abilities
• Experience of working in a care environment
• Supervisory experience

• Ability to effectively manage own workload.
• Accurate data input and word processing.
• Accurate minute taking.
• Effective interpersonal and communication skills, both face to face and over the phone.
• Ability to liaise effectively with people at all levels.
• Effective customer care skills.
• Ability to maintain confidentiality.
• Ability to demonstrate empathy and sensitivity when dealing with clients/patients.

• Literacy and numeracy level 2 qualification
• Level 3 or equivalent qualification in computer applications
• Level 2 NVQ Business Administration
• Business Administration level 3

• Ability to demonstrate commitment to CPG core values
• Ability to work flexibly regarding working hours including weekends/arrangements and venues

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.