Administration Assistant Job Grimsby area,England UK,Administrative/Clerical

Administration Assistant - Grimsby

Closing date: 04 August 2026

Provide flexible and efficient clerical administrative support to the Imaging Services within the Specialist Cancer and Support Services Care Group, delivering a high‑quality administration service for patients.

Responsibilities

Establish and maintain effective working relationships with patients, carers, clinicians and managers, and other staff both internally and externally to the Trust.

Communicate clearly, concisely and compassionately.

Operate Imaging and Trust Information Systems (RIS, Lorenzo, Web V) to register patients attending the department for examination, ensuring accurate data entry.

Answer telephone queries promptly and refer them appropriately.

Make appointments within the Imaging Information Systems for patient referrals from telephone or face‑to‑face, following Departmental Policies and Divisional directives.

Demonstrate proactivity and initiative.

Understand and adhere to confidentiality requirements to protect patient care.

Perform any other duties consistent with the banding of the post as required.

Person Specification Education and Qualifications

RSO or equivalent typing and writing skills.
Good level of education (GCSE or equivalent).
Experience of diary management.
NVQ Level 2 in Business Administration / Customer Care or equivalent experience.

Occupational Experience

Previous experience working in a reception environment.
Experience working within a team.
Experience interacting with the general public.
Time‑management skills or experience working in a busy/demanding environment.

Benefits

Flexible working arrangements are offered to support work‑life balance. The role provides supportive and inclusive working conditions aligned with NHS values.

Equal Opportunities

Discrimination will not be tolerated and applications are welcomed irrespective of age, disability, sex, gender identity, gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, requiring a Disclosure and Barring Service check for potential criminal convictions.

Employer

Northern Lincolnshire and Goole NHS Foundation Trust

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