Senior Administrative Officer - Merseyside Courts

This Senior Administrative Officer post sits in the National Probation Service's North West courts and enforcement business unit, supporting a divisional office and its local offices. The jobholder co-ordinates business administration and management support, line manages administrative staff and acts as the health, safety and fire point of contact for the buildings. Hybrid working is offered where business need allows, but the role can only be worked from within the UK.

Eligibility depends on Civil Service nationality rules and a standard DBS check.

• Co-ordinate business support and operational administration for the division, function or cluster
• Line manage administrative assistants, case administrators and other administrative staff
• Manage staff development, underperformance, attendance and employee relations fairly
• Develop business administration systems, databases and recording systems
• Maintain registers, monitor probation processes, and collect and analyse data to identify trends
• Act as Single Point of Contact and Estates Liaison Officer for health, safety and fire compliance
• Co-ordinate risk assessments, fire drills, DSE and ergonomic assessments, and related training
• Act as Cardinus assessor, first aider and fire warden, or ensure cover at each site
• Report building repairs, defects and security issues to facilities contractors
• Handle imprest monies, act as vetting contact point, and monitor travel warrants, bus passes and purchase orders
• Act as Knowledge and Information Liaison Officer and Record Retrieval Requestor, keeping information secure under data protection rules
• Represent the Business Manager at meetings and events, write reports and support recruitment

• NVQ Level 2 or equivalent
• GCSE grade A-C in English and Maths or equivalent

• Previous administration experience, including a wide range of management support activities
• Evidence of supporting colleagues to deliver a quality service

• Microsoft Word, Excel, Outlook and PowerPoint skills, or equivalent such as Lotus Notes
• Ability to fulfil all spoken aspects of the role in English, or Welsh where specified
• Behaviours: changing and improving, making effective decisions, delivering at pace, managing a quality service, developing self and others

• Standard DBS check
• Security and identity checks before taking up post
• Meets Civil Service nationality rules

• 25 days annual leave on appointment, rising to 30 after five years, plus public holidays
• Local Government Pension Scheme through the Greater Manchester Pension Fund
• Extensive training and development opportunities
• Employee-run networks for staff from minority groups and others
• Family friendly policies, including reduced hours and job share
• Flexible benefits, voluntary benefits, retail vouchers and discounts
• Paid paternity, adoption and maternity leave
• Free annual sight tests for employees who use computer screens