Medical Secretary; Bank

We have an exciting opportunity for a Medical Secretary to join our team at St Hugh's hospital, Grimsby.

This is a bank role which means you will not be contracted to fixed hours; you will be able to pick shifts that align with your availability.

• Provide administrative/secretarial support to all Consultants undertaking insured and NHS primary care trust referrals.
• Provide a typing service for Consultants who have contracted the Hospital to provide private and NHS secretarial facilities for them and maintain accurate records.
• Ensure all letters are sent out in a timely manner.
• Ensure clinic outcomes are recorded accurately.
• Ensure urgent work is picked up on the medical dictation service and dealt with in an appropriate and timely manner.
• Ensure that patients are dealt with via MDT when highlighted by a Consultant and contact the appropriate team at other Hospital Trusts.
• Ensure that inter-provider transfers are handled in a timely and appropriate manner.
• Be proactive in ensuring all urgent results are highlighted to the relevant Consultant/Department and action is taken on these results.
• Use IT systems and databases to ensure relevant and accurate information is recorded.
• Promptly deal with telephone enquiries from patients, GPs, patient relatives and other health care professionals, taking and relaying messages politely, helpful and with tact and empathy when encountering distressed or anxious patients.
• Ensure that all information distributed to patients is accurate and up-to-date.

• RSA Stage 2 word processing or equivalent
• Previous secretarial experience
• Sound educational background
• Knowledge of medical terminology
• High standard of accuracy
• Knowledge of computer packages (e.g., Microsoft Word, Excel, databases) and data inputting