Medical Receptionist

To ensure thatthe reception area of the practice runs smoothly and provides the highest achievable levels of service to both patients and other members of the practiceteam including Doctors and Nurses.

Suitable candidates will be flexible, willing to cover leave andhave the ability to work as part of a team in a busy and dynamic environment.

Discretion and experience of working with the public are essential.

Making appointments, Giving out results, Handling incoming mail, Greeting and directing patients. Responding to the needs of both Doctors and Nurses during surgery. Health & Safety awareness(including handling samples),Inputting and extracting information from the practice computer system. General housekeeping e.g. keeping the waiting areas and reception tidy. Preparing the consulting rooms prior to surgery. Scanning letters in patients records on a daily basis and adding the appropriate read codes.

Completing and sending referral letters and proformas. Actioning Systm One tasks on a daily basis. Preferably Systm One trained. Friendly and approachable.

Computer skills. Good face to face and telephone communication skills, Ability to work under pressure and prioritise workload. A friendly team player.

Dr R. K. Mathews practice is a forward-thinking and innovative provider of primary care services.

The practice's mission is to provide a first class primary care service to the people of Grimsby and the surrounding area. It will seek to innovate in its use of resources, both human and technical, in order to maintain its delivery of a high quality service during a period of rising patient demand and changing financial circumstances.

This Job Description will be subject to review in the light of changing circumstances and is not intended to be rigid or inflexible but should be regarded as providing guidelines within which the individual works. This list is not exhaustive. It lists the main aspects of the job description.

• GCSE grade A to C in English and Maths
• Knowledge of NHS and General Practice.
• Experience in Systm One.
• Previous experience of a GP surgery.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.