Production Duty Manager

Overview

Join the UK’s largest B2B used vehicle service

At BCA, we’re altogether, more. More than just a normal vehicle remarketing company. More than just any other place to work. We’re Europe’s largest vehicle remarketing company, the backbone of the UK’s automotive supply chain, the best place to build the career you want.

Now, this is where you fit in…

We’re looking for down-to-earth people, with bags of energy, ready to make their mark on the automotive industry. Our Site Operations and Driving teams play a vital role across our business. Here you can build on your knowledge and find your specialty at one of our sites or on the road – the opportunities are endless.

Purpose of the role:

• To support the PM and PIM through fulfilling the role of Duty Manager, overseeing all aspects of the operation as required, including health and safety, production, compound moves, logistics and planning.
• To deliver all elements of effective people management including recruitment, training, performance management and planning.
• To lead the Production to maximise completions through the cosmetic, mechanical and image departments.
• To oversee all elements of the business over weekend periods as part of a 4on4off shift rotation

• Deputise for the PM and PIM as required, leading across the entire site.
• Support a culture of safety ensuring standards are met and any non-conformances swiftly addressed.
• Share responsibility for ISO and Security with the rest of the Management Team
• Handle queries and complaints by either internal or external stakeholders through to swift and professional resolution
• Take on other responsibilities outside of normal role as required.

• To assist in all elements of the employee lifecycle including onboarding and offboarding.
• Performance management of the team including training, coaching and appraisals to ensure both optimum performance and talent pipeline.
• Conducting grievance and disciplinary processes.
• Effective workforce management, including absence planning, ensuring optimum staff levels at all times and adherence to working time directive.
• Effective communication to team ensuring awareness of results and key priorities.

• Ensure adherence to BCA Standard Operating Procedures.
• Promote a right first-time mentality to improve quality, speed, and cost targets.
• Effective inventory management to ensure vehicles are prepared and made AFS within SLA’s.
• Liaise with central admin to maximise performance.
• Manage site relationships with 3rd party suppliers.
• Identifying any patterns, trends, and opportunities for improving performance and working with the General Manager and departmental managers to set and monitor KPI’s across the site.

• Delegate responsibility appropriately and effectively.
• Ability to motivate a team to deliver objectives and meet targets.
• Excellent attention to detail.
• Knowledge of Microsoft Office – including Excel.
• Drive and results focused.
• Motivating and developing others.
• Data, decisions, and problem solving.
• Influencing and communicating.
• Action and customer focused.
• Team player.

• General Manager – Liaise with the GM to define and deliver operational KPI’s.
• Production and Planning Managers – Liaise with other managers to ensure that the site runs effectively.
• Leaders – ensure tasks are completed efficiently and to a high standard.
• Team Members – Provide line management to team members and work with them to support consistent high performance.

• Experience in a line manager or team leader role.
• Able to demonstrate high level organisational skills and ability to communicate a variety of information and instruction to the operational team members and leads.
• Knowledge of cosmetic and mechanical refurbishment including compound control.

We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:

• Onsite parking
• Company Pension Scheme
• Cycle to work scheme
• An Employee Assistance Programme
• Enhanced maternity, paternity, and adoption leave
• Access to trained Mental Health First Aiders
• Access to BCA…