Technical Manager

Posted Monday, May 18, 2026 at 11:00 PM | Expires Tuesday, June 2, 2026 at 10:59 PM

As part of the senior leadership team, this role holds the overall responsibility for the day‑to‑day management of the Quality management system, food safety obligations and legality requirements. Lead and manage a team of capable individuals, some of whom will sit on the site management team.

As a key member of the Senior Leadership Team, the Site Technical Manager holds strategic accountability for the site’s Food Safety, Quality and Legality performance, ensuring compliance with NESI policy, UK/EU food legislation, and retailer/customer requirements.

This role provides technical governance, risk management, and directional leadership across the site, shaping culture, building capability, and ensuring operational excellence through a proactive and prevention focused approach.

The Site Technical Manager leads a high performing technical function to ensure consistent delivery of robust technical standards, best practice, and customer confidence.

• The facilitation and management of the Personal Development Reports for all direct reports. Working with the other technical leads and onsite technical team, devise departmental KPIs to continuously challenge the food safety, quality, and culture performance.
• Being the food safety culture custodian for the site. Lead and facilitate any food safety culture initiatives and raise as an agenda item at the Senior Leaderships forum.
• Ensure Food safety rationale is understood at all levels and embedded in daily working practises.
• Lead the site HACCP team
• Facilitate and lead compulsory site technical meetings, audits, or visits such as third party or customer audits or visits, annual management reviews, HACCP or TACCP, annual validation.
• Conduct and maintain risk assessments, i.e. HACCP, Allergen, speciation and Service providers, where a risk is present, implement mitigating measures.
• Control of site audits by external bodies (EHO, TSO, GFSI). Ensure the timely completion of audits and follow up of non‑conformances, including written responses
• The management and deliver of all required customer or site KPI’s at a frequency determined by the customer or site.
• Attend and lead site and customer consistency panels. Address any issues through confirmation and completion of corrective action
• Customer contact for site for all general food safety, legal and quality standards
• Own the internal auditing process. Report all findings via the Tier 4 Senior Leadership team.
• Confirm compliance in the end‑to‑end traceability process.
• Where serious breaches in traceability have occurred, lead the site management team through the corrective action process by facilitating the investigation through root cause analysis
• As and when required to lead thorough investigation and root cause identification of quality and safety issues. Corrective action plans identified and implemented to prevent reoccurrence
• Ensure corrective and preventative actions plans supported by root cause analysis are In Place for all out of specification results and that subsequent testing regimes demonstrate their effectiveness.
• Document control shall be maintained. Recognise where policies, procedures and SOP’s are failing and lead the discussion for the necessary updates. Communicate via Senior Leadership and site management teams the amendments made or new documents.
• As subject matter experts, own and delegate (as required) the internal deliverance of food safety training i.e., metal detection, HACCP, Internal auditing.
• Ensuring adherence to customer and third‑party certification codes of practice.
• Escalating to the Technical Director or designated deputy, any serious breach that could potentially lead to a recall or withdrawal
• Managing the technical budget for the site. Propose and deliver cost improvement practices through continuous improvement
• Attend senior leadership forums, providing updates on technical KPI’s, serious breaches, corrective action requirements, identified continuous improvement
• Influencing the senior leadership team and site management by challenging process, procedures,…