Venue Manager

Shift pattern: 5 x 8 hour shifts. Must be fully flexible from Monday till Sunday for days, evenings and weekends.

If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.

Our Store Managers are an essential part of our team. You will be running the venue, carrying out all admin and customer service duties as required to ensure the venue is held to our high and professional standard. As always, we would need you to have excellent customer service skills, with a minimum of 4 years customer service experience and 2 years in a management role essential.

Management duties within our venues also include:

• Liaising with Area Management to ensure the venue is meeting its KPIs and being the best it can be
• Recruiting for the venue
• Delegate and support staff in their daily tasks
• Encouraging and driving business day to day, including during peak times and tournament days.
• Key holder duties (such as opening or closing a venue)
• Liaising with HR
• Completing probation and return to work meetings where necessary

See attached Role Profile for further information regarding the vacancy.

OPS1

MGR

Full-time