Communications and Marketing Assistant

The Communications and Marketing Assistant plays a key role in supporting Navigo'sstorytelling, digital presence and community engagement. Working closely withthe Communications Lead, you'll help plan and deliver creative content that reflects the voices, experiences and achievements of our staff and service users.

Thisis an active, on the ground role. You'll spend time across Navigo services and trading arm locations, building relationships, spotting content opportunities and capturing photos, videos and stories that bring our work to life. You'llhelp deliver campaigns, support media activity, update digital channels andensure our brand is represented consistently and professionally.

Please note the earliest start date for this position is 01st June 2026.

The Communications and Marketing Assistant supports the creation and delivery of high quality content across Navigo's social media, websites, campaigns and digital channels. You'llgather stories and updates from services, produce engaging posts and videos,support media relations, assist with events and help maintain a strong,positive public profile for Navigo and its trading arms.

The role involves regular travel across Navigo sites to capture photography, video and human interest stories; supporting the management of digital platforms; helping deliver marketing campaigns; and contributing to internal communications. You'll also assist with basic coordination tasks, maintain organised content libraries and help monitor the performance of digital activity.

This role is ideal for someone who is creative, confident working independently, and passionate about telling meaningful stories that reflect Navigo's values and community impact.

Hello!

Weare Navigo. We look after North East Lincolnshire's mental health andwell-being, an award-winning social enterprise that provides mental health services to the NHS and beyond.

Thewhole basis of our work is to deliver services that we would be happy for ourown family to use.

Weoffer a range of mental health services, including acute and community facilities as well as specialist support such as outstanding older adults inpatient services, rehabilitation and recovery community mental health and an outstanding specialist eating disorder facility.

Rankedas one of the top UK companies to work for, we feature in the Best Companies top 100 large company list.

Asa social enterprise, we do things a little bit differently and have also developed income-generating commercially viable businesses that provide training, education and employment opportunities including Grimsby Garden Centre.

Workingat Navigo is not like working anywhere else. Lots of places say that, but wereally mean it.

Welike to work with forward-thinking people who want to make a difference.

Comeand Join us !

Please note:
Whilst we value all applications, if we believe an application to be AI generated, we will use a checking tool and may reject any application that hasbeen automatically generated.

Shouldyou require any assistance in completing this application due to a disability or other needs please contact

Job Summary

The postholder will support the delivery of high quality, creative and effective communications and marketing activity for Navigo Health and Social Care CIC,ensuring strong representation of its services, people and values across all channels. This includes supporting activity for Navigo's trading arms Grimsby Garden Centre, Nurtrio, RESPECT Training and CAMs Care UK as part of thewider organisational communications approach.

Working underthe guidance of the Communications Lead, the post holder will contribute to the development and implementation of marketing plans, campaigns and digital content that enhance Navigo's reputation, strengthen engagement with service users, staff, partners and the wider community, and support income generation across the organisation.

The role requires the ability to work independently, manage multiple priorities anduphold Navigo's values while supporting governance, quality and organisational processes.

Key Relationships

Directors

Colleagues across Navigo and the trading arms

Membership representatives

Local NHSorganisations

External agencies, businesses and community partners

News media

General public

Service users

Principal duties and responsibilities

Marketing and Communications

Content gathering across all sites - actively travel to Navigo services and, where required, its trading arms (Grimsby Garden Centre, RESPECT, CAMs Care UK and Nurtrio) to capture on the ground content including photos, videos, interviews,service updates and human interest stories for social media and digital channels.

On site presence maintain a regular, visible presence across Navigo locations tobuild relationships, identify content opportunities and ensure authentic representation of services, with additional visits to trading arms as needed.

Social media content creation produce engaging, high quality content for Navigo'scorporate channels, including…