Traffic Dispatcher - FTC

A quick look at the role.

The Traffic Dispatcher responsible for managing the day-to-day organisation of operations in the depot through the allocation and basic routing of vehicles. You will ensure best in class service delivery to customers, ensuring health & safety standards are maintained, and ensuring environmental and O licence compliance.

If you thrive in a dynamic environment, enjoy problem-solving, and are passionate about delivering an exceptional service, this is the role for you.

• Optimising routes and vehicle utilisation to deliver top-class service.
• Managing driver availability and ensuring compliance with regulations.
• Overseeing vehicle checks, safety, and maintenance.
• Handling admin tasks like payroll, timesheets, tachograph records, and reporting.
• Driving cost-efficiency by analysing depot data and improving operations.

This is more than just a desk job! You’ll also have the chance to get hands‑on with employee engagement and improvement initiatives.

• A strong knowledge of the local area.
• The ability to plan, prioritise, and meet tight deadlines.
• A solutions‑driven mindset and a knack for problem‑solving.
• Proficiency with business software and MS Office (especially Excel).
• Experience in admin, call handling, or a time‑critical environment is a plus.

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull.

And it’s why we’re the UK’s No. 1 choice for business waste management.