More jobs:
Technology Services Desk Manager - Grinnell, IA
Job in
Grinnell, Poweshiek County, Iowa, 50177, USA
Listed on 2026-01-01
Listing for:
Inside Higher Ed
Full Time
position Listed on 2026-01-01
Job specializations:
-
IT/Tech
Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
Overview
Technology Services Desk Manager – Grinnell, IA. This role supervises the Technology Service Desk Specialists and reports to the Director of Service Management. The Manager will supervise Tier 1 and 2 deskside support team members, provide highly technical guidance to managers, department heads, administration offices, staff and students, and ensure tasks are completed on time and issues are appropriately escalated as needed.
Responsibilities- Manage the day-to-day activities of the Technology Service Desk Specialist team
- Recruit, hire, manage and mentor full-time staff and student employees
- Work with the lifecycle upgrades of campus computers, ordering and deployment
- Maintenance of ITS requests including receiving, documenting, prioritizing, actively resolving or escalating
- Provide support to college constituents for campus computers, audio-visual hardware, operating systems, applications via remote access tools, phone, e-mail and in-person visits
- Mid-Senior level
- Full-time
- Information Technology
- Online Audio and Video Media
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×