Vice President Student Success and Enrollment

The Vice President for Student Success and Enrollment (VP for SSE) will manage the University’s Division of Student Success and Enrollment to contribute to the effective achievement of the University’s academic mission. The VP for SSE is responsible for providing visionary leadership and strategic direction for all aspects of student enrollment and contributing to the success of all students, from recruitment through graduation.

The VP for SSE is a dynamic and strategic leader responsible for developing, implementing, and overseeing comprehensive strategies to attract, enroll, retain, and graduate a diverse and evolving student body. This role integrates enrollment management and student success initiatives, fostering an environment where all students can thrive. The VP for SSE serves as a champion for students and works collaboratively with all divisions of the University to deepen the student‑centered approach across institutional operations.

This position reports directly to the University President and directs the activities of Admissions, Academic Success Center, Financial Aid, the Registrar, Opportunity Programs, and Institutional Research.

The following examples of duties illustrate the general range of tasks assigned to the position but are not intended to define the limits of required duties. Other essential duties may be assigned consistent with the general scope of the position.

• Develop and implement a comprehensive, data‑informed Strategic Enrollment Management (SEM) plan that aligns with the institution’s mission, vision, and strategic goals.
• Provide executive leadership, direction, and oversight for all units within the Student Success and Enrollment division, fostering a culture of collaboration, innovation, proactivity, and continuous improvement.
• Serve as a key advisor to the President and other senior leaders on matters related to enrollment trends, student demographics, and retention strategies that support the overall student experience.
• Lead institutional efforts to align learning and support strategies with the institution’s mission to provide high‑quality, accessible education.
• Partner with academic affairs, student affairs, and other divisions of the University to develop and implement programs that enhance student learning, retention, and graduation rates.

Oversee the strategic planning, implementation, and assessment of all enrollment management functions, including:

• Admissions:
  Develop and manage admissions processes, recruitment strategies, and marketing initiatives to attract a diverse and qualified applicant pool. Collaborate with the Graduate Division when needed.
• Financial Aid:
  Provide strategic oversight for financial aid packaging, scholarships, and financial literacy programs to ensure accessibility and affordability.
• Registrar:
  Oversee student records, registration, academic calendars, and degree audits.
• Institutional Research:
  Harness the power of institutional and external data in support of retention, progression, and completion while ensuring that IR continues to serve the entire campus and responds to relevant external entities.
• Develop compelling marketing and communications strategies that resonate with prospective students and families.
• Utilize predictive analytics and market research to identify enrollment opportunities, inform decision‑making, and optimize recruitment efforts.
• In collaboration with the Provost and Vice President for Academic Affairs, foster strong relationships with K‑12 schools, community colleges, and other external partners to build recruitment pipelines and facilitate seamless transfer processes.

Provide leadership on retention, persistence, and completion by establishing a shared, integrated vision that builds on Eastern’s many existing programmatic and cultural strengths. This includes, but is not limited to:

• Academic Advising and Tutoring:
  Ensure that comprehensive academic advising and tutoring programs support students in their academic pathways and respond to students where they are.
• First‑Year/Second‑Year
  
  Experience:
  
  Develop and implement…