Medical Receptionist

Job Description

We’re looking for a full‑time (40hr) Medical Receptionist to join our Norwich Health Center and provide courteous, professional customer service to UCFS clients, patients, visitors, and internal clinical staff.

Schedule:

Mon – Thurs 10:00‑19:00, Friday 08:00‑17:00, with 2 volunteer Saturdays 08:30‑13:00.

• Greet clients and visitors in a welcoming and friendly manner
• Answer phone calls and respond to inquiries promptly and professionally
• Schedule and confirm appointments for patients
• Maintain electronic medical records and patient files
• Verify insurance information and collect patient co‑pays
• Perform basic clerical duties such as filing, faxing, scanning, and emailing

• High school diploma or equivalent
• At least 1 year of experience in a medical office or healthcare setting preferred
• Strong computer skills and knowledge of electronic medical records
• Ability to handle confidential information with discretion
• Excellent customer service and interpersonal skills
• Multitasking skills and ability to work well under pressure in a fast‑paced environment
• Critical, analytical thinking skills to identify issues requiring escalation

• Flexible schedules
• Competitive salary
• Generous paid time off: 3 weeks vacation, 4 floating holidays, 10 sick days each year
• Medical, dental and vision insurance
• 401(k) plan with 6% employer contribution
• Paid life and disability insurance

UCFS is committed to providing equal employment opportunities to all applicants and employees as protected by applicable federal and/or state law.