Guitar Technician; Luthier Store

Join to apply for the Guitar Technician (Luthier) Store 523 role at Tie Talent

2 days ago Be among the first 25 applicants

$16.35/hr - $24.53/hr plus commission depending on background and experience.

The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations.

For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.

As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work.

• Customer Focus:
  Understands customer service principles, and able to provide an excellent customer experience. Approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to handle customer service issues.
• Initiative:
  Able to identify opportunities & issues and follow through on work activities to resolve them. Learns quickly and takes positive action without being requested.
• Selling:
  Able to work through GC certification program to gain a base understanding of products and sales techniques.
• Training:
  Able to effectively train learners and communicate info and techniques so that they are retained.

• Interact with customers, ensuring a positive customer experience
• Service customer-owned instruments with a high level of craftsmanship
• Maintain store owned gear, as requested
• Complete warranty repair work
• Additional duties as assigned

• Skilled understanding of repairing Guitars

• Foundational product knowledge on Guitar Center products

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under law. All employment decisions are based on valid job-related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation by calling ext. 2862 or emailing

• Customer Service
• Sales

Jewett City, Connecticut, United States

Entry level

Full-time

Design, Art/Creative, and Information Technology

Technology, Information and Internet

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