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Bilingual Technical Support

Video Banking & Digital Care Specialist

Job in Groton, New London County, Connecticut, 06349, USA
Listing for: Chelsea Groton Bank
Full Time position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Technical Support
Job Description & How to Apply Below
A leading financial institution in Groton, Connecticut, is seeking a motivated Customer Care Specialist to assist customers through various digital channels such as phone, chat, and video. The ideal candidate will have strong customer service skills and a willingness to enhance customer satisfaction through personalized service. This role emphasizes becoming a subject matter expert in the bank's digital offerings and responding effectively to customer inquiries.

Join a team that values professional development and community support as key strengths.
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