Housekeeping Attendant Flex

Job Description - HOUSEKEEPING ATTENDANT FLEX: NGIS (250001VB)

Job Number: 250001VB

Primary

Location:

United States-Connecticut-Groton

Organization:
New London

Pay Range: 20.83

Regularly performs the full range and scope of housekeeping services at a Navy Gateway Inn and Suites and/or Navy Lodge property, including, but not limited to, cleaning guest rooms, interior public spaces, storage areas, laundry rooms and exterior spaces.

• Cleans guest rooms and other assigned areas.
• Operates cleaning equipment such as vacuum cleaner, carpet cleaner, waxer and polisher.
• Empties wastebaskets, dusts, waxes and polishes room furniture.
• Washes walls, partitions, air vents; disinfects and deodorizes toilets and lavatories.
• Washes and replaces window treatments and cleans ceiling fixtures.
• Changes light bulbs and other room partitions using ladders and scaffolds.
• Moves furniture to clean under and behind, uses step stool to clean windows, window treatments, cabinet tops, mirrors and picture frames.
• Cleans bathroom areas (tub, tile, walls, commode, floors, vanity).
• Cleans kitchen area including stoves, ovens, microwave, refrigerator, cabinets and floor.
• Washes and disinfects dishes, utensils and cookware.
• Ensures proper functionality of luggage racks and hangers, TV, alarm clocks, in-room phones, and other equipment.
• Places proper number of amenities in the room (consumables and non‑consumables).
• Removes and replaces bed linen, inspects mattresses and pull‑out sofas.
• Moves and re‑positions beds upon guest checkout or at guest request.
• Greets and welcomes guests while maintaining outstanding guest relations.
• Ensures privacy and security of guests at all times.
• Cleans corridors, stairways, guest laundry, patios and balconies.
• Shampoos rugs, carpets and polishes rails of stairways on a regular basis.
• Completes scheduled carpet cleaning using heavy‑industrial type carpet cleaners and equipment.
• Performs deep cleaning as required by program standards (e.g., after check‑out of guests, in pet‑friendly rooms, or in rooms that had an ADA service animal).
• Maintains cleanliness and order of storage rooms.
• Communicates status of cleaned rooms and other spaces to supervisor via daily assignments or property management system.
• Accomplishes minor repairs and maintenance of equipment; reports major issues to supervisor.
• Cleans and inspects exterior spaces such as parking lots and passageways.
• Loads and unloads trucks or vans; assists with receipt of supplies from vendors and organizes merchandise.
• May be responsible for key custody (pass key and other keys); returns all keys at end of shift.
• Reports issues such as no luggage, unserviceable rooms, vacancies, extra guests, unauthorized pets.
• Reports lost and found items to housekeeping supervisor immediately.
• Sets up, breaks down and cleans the complimentary self‑service breakfast bar; prepares, displays and replenishes breakfast items.
• Ensures surrounding area is returned to its original state and free of leftover food at end of breakfast hour.
• Obtains proper food handling certifications as applicable.
• Completes required safety security training.
• Maintains a clean and safe environment; applies knowledge of blood‑borne pathogens safety measures.
• Follows all NEXCOM Hospitality Group NHG protocols during daily service activities.
• Performs laundry operations at the facility.
• May travel to other lodging facilities if needed; may require a valid state driver’s license.
• May be required to obtain NHG housekeeping certification within 6 months of employment.
• Performs other related duties as assigned.

• No experience required.
• High School graduate or equivalent preferred.
• Moderate physical effort required: moving furniture, using hand or lightweight powered cleaning equipment.
• Valid state driver’s license may be required for traveling to other lodging facilities.
• May be required to obtain NHG housekeeping certification within 6 months.