General Manager
Job in
Groton, New London County, Connecticut, 06349, USA
Listing for:
Taco Bell
Full Time
position
Listed on 2025-10-27
Job specializations:
-
Restaurant/Food Service
Restaurant Manager, Cook & Chef
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly
USD
50000.00
70000.00
YEAR
Job Description & How to Apply Below
Overview
Company
Summary:
Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States.
The future holds 2,000 more restaurants across the globe within the next decade. It s easy to see we re in the business of making tacos, but at heart, we re a business that s fueled by the Live Más energy and passion of people serving people.
What is Live Más ? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people.
If you want to have fun serving great food to our customers, we would love to meet with you.
Job Description - About the Job: Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational
The Day-to-Day:
Build People Capability
Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through othersRecruit and equip high quality operators to deliver great customer experiencesBuild a healthy and robust bench of developed and capable Managers and Team MembersLeads performance management process for all employees in their restaurantLead by example - be a culture champion and live by Taco Bell HUNGRY principles:Hungry, Understanding, Never Follow, Grateful, Relentless, and YouthfulLeverage culture and people capability to fuel brand performanceProvides leadership and coaching, developing Manager s and Team MembersDeliver a Consistent Customer Experience
Ensure complete and timely execution of corporate & local marketing programsEnsure a safe working and customer experience environment by facilitating safe work behaviors of the teamControl day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800Ensure local health and safety codes, and company safety and security policies are metDrives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standardsUtilizes insights from customer programs to help elevate the customer s experience and meet Taco Bell s customer satisfaction targetsTracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedbackBuilds SMART action plans to resolve issues in their restaurantMonitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targetsGrow the Brand, Sales and Profits
Control Profit & Loss by following cash control/security procedures, maintaining inventory,managing labor, reviewing financial reports, and taking appropriate actionsEnsure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company StandardsReviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveragedEnsures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacementAnalyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targetsWorks with management team to develop and deliver unit-specific Annual Operating PlansMinimum Requirements:Is This You?
High School minimum, University Degree Preferred2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibilityBasic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skillsStrong interpersonal and conflict resolution skillsGood oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capabilityStrong analytical/decision-making skillsBasic…
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