Emergency Call Taker: Calm Under Pressure
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Customer Service/HelpDesk
Job Description & How to Apply Below
Public Safety Dispatch Network is seeking qualified applicants for 911 Call Taker roles in West Groton, MA. Call Takers respond to emergency and nonemergency lines, verify locations, and document details for responders.
Training and certification are required for authorized pre-arrival instructions. Responsibilities include using dispatch software, following structured procedures, and maintaining caller privacy while supporting distressed callers with calm, clear guidance.
This role, Emergency 911 Call Taker:
Calm Under Pressure & Help Now at Public Safety Dispatch Network, could be your next move.
Learn more about the Emergency 911 Call Taker:
Calm Under Pressure & Help Now role in the description above.
We appreciate your interest in this position.
Join Public Safety Dispatch Network and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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