Patient Access Representative

3 days ago Be among the first 25 applicants

• Ensures the collection of accurate and complete registration/admission information and completion of required forms for all patients.
• Ensures collection of patient deductibles, co‑pays, coinsurance, and deposits.
• Gathers and evaluates confidential patient financial data to determine qualification for financial assistance or patient financial responsibility.
• Collects payments and facilitates resolution of billing questions.
• Acts as an information resource to other departments and physician offices.
• Understands the relationship between diagnosis and procedure using CPT and ICD‑9 coding to ensure compliance with third‑party regulations.
• Understands Medicare, Medicaid, and other third‑party information requirements and adheres to all regulations.
• Abides by all pertinent legislation regarding the use/disclosure of medical and financial information, debt collection, and credit reporting.
• Establishes payment arrangements for patients and evaluates past account history.
• Abides by the department Service vision.

• 5300 N Meadows Dr, Grove City, OH 43123

• Tuesday, Wednesday, Thursday and every other weekend 8:00 am – 6:30 pm

• Full time

• Day Shift

• Register patients.
• Verify insurance.
• Communicate with patients.
• Perform soft collection when registering patients.
• Use EPIC system.
• Demonstrate understanding of Medicare, Medicaid, and other third‑party information requirements and adhere to all regulations.
• Demonstrate working knowledge of third‑party payor benefits, requirements, and regulations impacting registration procedures.
• Demonstrate working knowledge of CPT and ICD‑9 coding and payor reimbursement methodologies.

• Education:
  
  Prefer an Associate’s Degree in Health Care Administration, Business Administration or a related field. High School Diploma or GED is required. Demonstrated experience may be used in lieu of a degree.
• Experience:
  
  Prefer minimum of three years’ experience in a physician’s office, clinic, hospital business office, financial service setting, or related area dealing with the public in collection of data and funds.

• Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.
• Retirement savings account with employer match starting on day one.
• Generous paid time off programs.
• Employee recognition programs.
• Tuition/professional development reimbursement.
• Relocation assistance (geographic and position restrictions apply).
• Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing.
• Employee Referral Rewards program.
• Mount Carmel offers Daily Pay – if you’re hired as an eligible colleague you’ll be able to see how much you’ve made every day and transfer your money any time before payday.
• Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.

Must be available full time during the first 2 weeks for training: 8:00 am – 4:30 pm.

Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free‑standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio’s largest undergraduate, graduate, and doctor of nursing programs.

If you’re seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.