Technical Trainer

Position Summary The Technical Trainer prepares associates to perform safely, accurately, and confidently in live operations by delivering approved training content, hands-on learning, systems training, cross-training, and refresher training. Working under the direction of the site training leadership team, this role supports learner readiness, training preparation, and consistent execution of established operational standards.

Technical Trainer

Reports to:

Site Training Leadership Position Summary The Technical Trainer prepares associates to perform safely, accurately, and confidently in live operations by delivering approved training content, hands-on learning, systems training, cross-training, and refresher training. Working under the direction of the site training leadership team, this role supports learner readiness, training preparation, and consistent execution of established operational standards.

Key Responsibilities Associate Training Delivery Deliver approved training for new and existing associates through classroom instruction, demonstrations, guided practice, floor-based learning, hands-on training, and other approved delivery methods.

Create a supportive learning environment where associates can practice tasks, ask questions, receive coaching, and demonstrate readiness before moving into live operations.

Deliver training using current approved Standard Operating Procedures, Work Instructions, and training materials.undefined

Cross-Training and Refresher Training Deliver refresher and targeted retraining in response to process changes, performance gaps, audit findings, quality concerns, safety observations, or operational needs.

Reinforce approved training standards through follow-up observations, coaching, and targeted support.

Share recurring performance or knowledge gaps with the site training leadership team to support follow-up action and training adjustments.

Systems and Process Training Maintain practical system and process knowledge to answer learner questions, recognize common errors, and provide effective coaching during training.

Escalate system, access, or process issues to the site training leadership team for follow-up.

Safety Training Embed approved safe work practices into classroom instruction, hands-on learning, and operational practice.

Escalate observed unsafe behaviors or unclear safety requirements to the site training leadership team.

Readiness Observation Conduct practical readiness observations based on established training and operational standards.

Evaluate task execution, knowledge application, safe work practices, and demonstrated readiness.

Provide clear coaching and feedback when associates do not yet meet training expectations.

Escalate readiness concerns and follow-up actions to the site training leadership team.

Training Center Readiness Prepare classrooms, equipment, devices, materials, and learner resources before scheduled sessions.

Maintain an organized, professional, and learner-ready Training Center environment.

Support scheduling, attendance management, and material preparation for training activities.

Support learner setup, including ULM profiles, Yubi Key assignment tracking, and access readiness documentation.

Monitor training equipment and supplies and communicate replenishment or maintenance needs.

Continuous Improvement and Network Support Identify gaps between approved training content and practices observed in live operations, and escalate them to the site training leadership team.

Share learner feedback, observations, and lessons learned with the site training leadership team and other trainers.

Suggest practical improvements to training delivery, activities, and learner support.

Support training updates, startup activity, and network…