Senior Fulfillment Operations Manager

At , our mantra is “Be Brand Obsessed”’s mission is to not only help brands scale seamlessly, but also build a deeper connection with their customers. We obsess over the brands we serve and the things they care about, and that passion is what drives us to provide a consumer experience like no other. Since our founding in 2020, ’s one-of-a-kind e-commerce platform has quickly redefined how brands operate online.

With our end-to-end world-class tools and services, we empower brands to manage their stores, find more customers, and deliver their products in one seamless experience. It is our mission to give brands the same capabilities as the world's largest retailers so they can do more of what they love—getting their great products into the hands of amazing customers.
** WE WORK TOGETHER:
** We work with integrity and respect, ask for help, and extend the same help to others.

The Role:

Reporting to the Director of Fulfillment Operations, the Senior Outbound Operations Manager is a key leadership role in our growing 3PL operation.

Key responsibilities will be to manage a multi-client operation to include DTC & B2B.. This position will oversee Operation Managers and Supervisors as well as be responsible for hourly associates. You will be responsible to develop, support, and maintain the resources and processes necessary to efficiently manage and improve DC operations.  The ability to motivate a performance driven team and be customer service driven, is a must.  

Give directions for shift operational flow, flex resources to consistently achieve requirements in all areas at lowest cost. Perform other duties as assigned.
** Who You Are:
** A leader with the ability to influence

Team oriented with strong interpersonal skills6+ years progressive operational and managerial experience in an eCommerce fulfillment or similar logistics distribution environment.
4+ years of successful experience motivating, training, and leading your team into performing at extraordinary levels.

Experience in a direct to consumer, pick and pack environment Proven leader with the ability to build a team. B2B fulfillment experience. Prior 3PL operations experience.

Experience in an automated environment. Ability to work weekend 1st shift schedule
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