Inside Sales Specialist Hague Water Groveport, Ohio
Listed on 2026-01-12
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Sales
Sales Representative, Customer Success Mgr./ CSM
Company / Location Information
A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications.
A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.
Primary Function
This position primarily focuses on planning and conducting sales calls to address customer needs, sell additional products and services, retain current business, and follow up on leads. The role involves building relationships with key decision makers, acting as a customer advocate, researching competitors' strategies, and using product knowledge to generate solutions that meet customer needs and business objectives. Pre-call duties include utilizing automated sales tools for research into customers' businesses and account information to develop appropriate selling and pricing strategies.
Responsibilities
Qualifications
- Strong listening and presentation skills.
- Provide quality customer service throughout the sales process (quote to delivery).
- Exceptional verbal and written communication skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Knowledge of our business is a strong plus.
Education
Bachelor's Degree
We Offer
Competitive compensation package and comprehensive benefits plans, including medical and dental insurance, company-sponsored life insurance, retirement savings plan, short- and long-term disability programs, and tuition assistance.
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ADA & EEO Statement
In developing this job description, care was taken to include all competencies needed to perform successfully. However, for ADA purposes, the essential functions of the job may or may not have been fully described. All reasonable accommodation requests will be reviewed on a case-by-case basis.
We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with ADA and applicable laws.
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