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Inside Sales Specialist Hague Water Groveport, Ohio

Job in Groveport, Franklin County, Ohio, 43195, USA
Listing for: A.O. Smith
Full Time position
Listed on 2026-01-12
Job specializations:
  • Sales
    Sales Representative, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Company / Location Information

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications.

A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

Primary Function

This position primarily focuses on planning and conducting sales calls to address customer needs, sell additional products and services, retain current business, and follow up on leads. The role involves building relationships with key decision makers, acting as a customer advocate, researching competitors' strategies, and using product knowledge to generate solutions that meet customer needs and business objectives. Pre-call duties include utilizing automated sales tools for research into customers' businesses and account information to develop appropriate selling and pricing strategies.

Responsibilities

  • Respond to and resolve customer inquiries, complaints, and issues.
  • Coordinate opportunities and strategies with appropriate Regional Sales Managers.
  • Maintain knowledge of UPS products and services to develop suitable sales solutions.
  • Build strong relationships with customers.
  • Educate customers on using service channels to expedite problem resolution.
  • Maintain accurate records of sales activities, customer interactions, and follow-up actions in a CRM system.
  • Work closely with order entry and Technical Support.
  • Support outside sales staff and representatives.
  • Qualifications

    • Strong listening and presentation skills.
    • Provide quality customer service throughout the sales process (quote to delivery).
    • Exceptional verbal and written communication skills.
    • Ability to multi-task, prioritize, and manage time effectively.
    • Knowledge of our business is a strong plus.

    Education

    Bachelor's Degree

    We Offer

    Competitive compensation package and comprehensive benefits plans, including medical and dental insurance, company-sponsored life insurance, retirement savings plan, short- and long-term disability programs, and tuition assistance.

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    ADA & EEO Statement

    In developing this job description, care was taken to include all competencies needed to perform successfully. However, for ADA purposes, the essential functions of the job may or may not have been fully described. All reasonable accommodation requests will be reviewed on a case-by-case basis.

    We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with ADA and applicable laws.

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