Director, Surgical Services

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well‑being of every person we serve. We are proud to have become a shining example of what’s possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people’s lives.

The Director of Surgical Services is a registered professional nurse who provides leadership and management of a specific service line through the application of advanced competencies in communication, job knowledge, professionalism, and business skills. This position partners with nursing leadership, hospital vice presidents, medical staff and other departments to create a center of excellence for their specialty service and to meet or exceed the hospital’s mission, vision and goals.

The Director administers two or more cost centers with a range of 50 – 500 FTEs in a hospital, handles a budget less than $80 million, and has responsibility for all perioperative departments including OR, PACU Bays, pre/post‑op area, SDS, Endo, etc. The Director delivers direct leadership for a group of nurse managers and other staff in their specialty service line, holds leaders and staff accountable for the delivery of safe, quality care and services, and serves as sponsor for performance improvement.

He/she applies lean and evidence‑based practice, uses data and technology to make decisions, and creates a culture of safety as the chief safety officer. All nurse leaders are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and the American Nurses Association Code of Ethics.

Human Resource Management:

• Conducts accurate, well‑documented, timely performance reviews, ensures performance plans are updated as needed, collects ongoing performance data and provides regular feedback and coaching to all employees.
• Takes appropriate action to encourage continuous improvement of all employees and to resolve performance problems.
• Establishes and monitors staffing requirements and policies for retention/recruitment of staff.
• Identifies and removes obstacles to employee productivity.
• Mentors Nurse Managers for assigned responsibilities and identifies developmental and growth opportunities.

Financial Management:

• Communicates expectations and needs concerning budget requirements; seeks input from staff.
• Prepares and/or provides appropriate input into operating or capital budgets in the format and time frame required.
• Monitors budget performance on an ongoing basis and recommends or takes corrective action if necessary.
• Maintains accountability for the budget performance of clinical departments.
• Analyzes trends in budget variance and develops and implements action plans to correct variance.

Administrative Planning:

• Assesses current technologies and existing programs and revises or develops new programs as necessary to enhance efficiency, profitability or service level.
• Attends meetings of professional, civic, service organizations and hospital focused committees.
• Establishes and communicates a vision of what is to be accomplished; maintains high visibility and accessibility through clinical rounds to evaluate customer satisfaction.

Service Delivery:

• Proactively restructures service delivery systems to meet the demands of a changing health‑care environment.
• Develops quantifiable measures for programs/services.
• Promotes productive interdepartmental working relationships.

Business Development:

• Assesses current technologies, restructures existing programs or develops new programs to enhance efficiency, profitability or service levels.
• Demonstrates support for quality initiatives by communicating concerns and goals throughout the area of responsibility; acts to resolve issues as appropriate.
• Responds to and supports the need to continually evaluate and reshape how business is conducted.

Quality:

• Looks for and suggests ways to continually improve services.
• Follows up…