Service Assistant in Wellness Services

Position: Full-Time Service Assistant in Wellness Services
Support student health initiatives as a Service Assistant at the University of Guelph. This temporary position offers a pivotal front desk role focused on compassionate client interaction and information management.

As the first contact for students and the public, the Service Assistant delivers essential support within the Student Wellness Services. Responsibilities include appointment scheduling, client assistance, and ensuring that sensitive information is managed in compliance with privacy laws. Success in this role hinges on strong communication skills and the ability to multitask effectively amid a fast-paced environment.

Key Responsibilities:

• Assist clients seeking health and wellness services

• Schedule and manage appointments with precision

• Process documentation and answer health-related inquiries

• Direct clients to appropriate referral services

• Uphold high standards in clerical and administrative tasks

Requirements:

• Completion of Health Office Administration Certificate

• Minimum one year of relevant health service experience

• Proficiency with electronic scheduling and billing tools

• Excellent organization and prioritization skills

• Commitment to privacy and confidentiality standards

Your empathetic approach will enhance the support system for students navigating health challenges at the University of Guelph.
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