Product Manager - Digital Products; Telematics & Innovation

Lead the strategy and evolution of Skyjack's Elevate telematics platform and connected products. Own the Elevate product roadmap and serve as a key contact with Skyjack’s telematics provider.

Lead the strategy and evolution of Skyjack's Elevate telematics platform and connected products. Own the Elevate product roadmap and serve as a key contact with Skyjack’s telematics provider.

• Define a clear product vision and prioritize enhancements based on customer value, business impact, technical feasibility, risk, cost, and global market requirements.
• Coordinate product updates, issues, commercial requirements, technical changes, and continuous improvement activities.
• Lead cross-functional Teams across all regions.
• Establish product and service performance measures, monitor platform adoption and customer experience, and use data to improve reliability, usability, cost, and customer value.
• Engage directly with rental companies, fleet managers, service teams, and end users to understand and respond to requirements.
• Develop and deliver product demonstrations and training for Elevate and related digital services.
• Maintain a working understanding of Skyjack machine control systems and available telematics data, including CAN bus signals, diagnostic information, asset status, location, utilization, battery or engine data, and service-related insights.
• Coordinate API and data-integration requirements.
• Monitor global requirements related to connected products, data access, privacy, cybersecurity, cellular connectivity, software lifecycle support, and digital product compliance.
• Track market trends, competitor offerings, enabling technologies, and regulatory developments affecting construction equipment telematics and connected fleets.
• Develop recommendations for product packaging, subscriptions, pricing, service levels, commercial terms, and value propositions in partnership with business leaders.
• Represent Skyjack at customer meetings, supplier reviews, industry events, and relevant external working groups as required.
• Support product launch, product improvement, and cross-functional development projects as they relate to telematics, innovation, connected products, or the application of new and emerging technologies.

• University degree in Engineering, Computer Science, Business, Information Systems, or another relevant technical field.
• Product management, digital product, telematics, IoT, connected equipment, fleet technology, or technical program experience.
• Experience working with external technology providers and internal cross-functional teams through product development, release, and support activities.
• Experience in construction equipment, rental, off-highway equipment, automotive, industrial IoT, or fleet management would be an asset.

• Working knowledge of APIs, system integrations, data exchange, and cloud-based applications.
• Understanding of CAN bus protocols and how it is used in connected equipment applications.
• Understanding of cloud data streaming, databases, dashboards, data quality, and connected-product architectures.
• Strong product leadership skills with the ability to balance customer experience, commercial value, technical complexity, risk, and delivery timing.
• Excellent relationship-building skills and the ability to work effectively with customers, suppliers, technical specialists, support teams, and senior leaders.
• Clear written and verbal communication, including the ability to explain technical topics to non-technical audiences and business needs to…