Bilingual Customer Credit Specialist

Drive success as a Bilingual Customer Credit Specialist. Provide valuable support in a high-volume setting, ensuring customer inquiries are managed with excellence while enjoying flexible work arrangements.

This role demands fluency in both English and French, with 3+ years of experience in credit, cash applications, or similar roles. You'll manage various collections tasks, assist with onboarding procedures, and collaborate effectively with internal stakeholders to ensure customer success. A keen attention to detail and strong organizational skills are essential for managing your responsibilities.

Key Responsibilities:

• Provide quick responses to collections inquiries

• Manage credit-hold orders accurately

• Process credit transactions and refunds daily

• Perform bank reconciliation tasks

• Collaborate with teams on customer issue resolution

Requirements:

• Must be bilingual in English and French

• 3+ years in credit or customer-facing roles

• Excellent organizational and detailed-oriented

• Strong communication skills in high-pressure scenarios

• Familiarity with Microsoft Office suite

Leverage your bilingual capabilities to support customer success and grow professionally in a dynamic environment.
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