Bilingual Customer Service Representative

Elevate your customer service skills with a bilingual role in Guelph, Ontario, at a respected company. This Inside Sales & Customer Service position focuses on supporting clients in both French and English.

We're seeking a Bilingual Inside Sales & Customer Service Representative to enhance relationships while efficiently processing customer orders. Ideal for those with a passion for teamwork and customer relations, this role requires fluency in both French and English. You will play a key role in providing exceptional service and support daily.

Key Responsibilities:

• Serve as the first contact for customers via phone and email

• Provide outstanding bilingual customer service in French and English

• Process customer orders with accuracy and efficiency

• Respond to inquiries on products, pricing, and order status

• Communicate order updates and resolve customer issues professionally

Requirements:

• Fluency in English and French, both written and spoken

• Experience in customer service or inside sales roles

• Strong communication and interpersonal skills

• Proficient in Microsoft Office and computer systems

• Highly organized with attention to detail

Utilize your bilingual skills and customer service experience in a supportive and friendly team at this established company.
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