Service Advisor

Position: Guelph Toyota Service Advisor Role
Join Guelph Toyota as a Service Advisor and enhance customer satisfaction through outstanding service. Be the key link between our customers and technicians, ensuring efficient and effective service delivery.

As a Service Advisor, you will manage customer interactions, suggesting necessary repairs and handling scheduled maintenance requests.

Your role requires a minimum of 2 years of service advisor experience in a dealership. You will help ensure accuracy in service orders and provide clear communication upon vehicle delivery.

Key Responsibilities:

• Serve as the main contact for customers regarding service requests

• Accurately document customer concerns for technicians

• Suggest and recommend additional services when appropriate

• Handle scheduled maintenance requests with care

• Review work done with customers at vehicle delivery

Requirements:

• Must have a valid driver’s license

• At least 2 years in a service advisor role

• Previous automotive industry experience preferred

• Excellent customer service and communication skills

• Comfortable working in a collaborative team setting

Bring your expertise to Guelph Toyota and enhance our customer’s service journey.
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