Guelph Bilingual Customer Service Sales Agent

Step into a rewarding bilingual position as an Inside Sales & Customer Service Representative in Guelph, Ontario. Support clients by providing outstanding service in both French and English.

We are looking for a skilled Bilingual Inside Sales & Customer Service Representative who enjoys building relationships and helping customers. This role requires excellent communication skills and the ability to process orders accurately while maintaining a high level of customer satisfaction. Experience in various customer-facing environments is a plus.

Key Responsibilities:

• Provide first contact service for customers via phone and email

• Assist clients in both French and English with inquiries

• Process customer orders accurately and efficiently

• Maintain comprehensive customer records and documentation

• Foster strong customer relationships with excellent service

Requirements:

• Bilingual in French and English, both spoken and written

• Previous experience in customer service or sales settings

• Strong communication and interpersonal skills

• Organized and detail-oriented with the ability to multitask

• Proficient in using Microsoft Office applications

Bring your bilingual expertise and customer service passion to this supportive team environment in Guelph.
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