Client Services Clerk at Ontario Veterinary College

Enhance client experiences as a Client Services Clerk with the Ontario Veterinary College in Guelph, ON. Provide warm welcomes and exceptional support to veterinary clients and staff.

This role is key to the Ontario Veterinary College Health Sciences Centre, where you will assist clients via phone, email, and in person. The Client Services Clerk will support admissions, discharges, and billing inquiries while collaborating with clinicians and staff. Being versatile, you will be cross-trained in various client service areas.

Key Responsibilities:

• Welcome clients warmly at reception and on calls

• Assist in patient admissions, discharges, and inquiries

• Answer billing questions professionally via phone and in person

• Input charges into invoices and review for accuracy

• Work across multiple service areas including Companion Animal Hospital

Requirements:

• Completion of Veterinary or Medical Office Administration program

• One year of related experience in a veterinary or medical environment

• Knowledge of medical terminology and strong computer skills

• Interpersonal and organizational skills for a fast-paced setting

• Flexibility to work varied shifts including evenings and weekends

Bring your client service expertise and organizational skills to the Ontario Veterinary College for impactful veterinary care.
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