Senior Retail CX Lead
Listed on 2026-10-06
-
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service
Scotiabank in Mount Forest, Ontario, is seeking a Customer Experience Lead to oversee our Retail Service teams. You will coach and empower Customer Experience Associates, build strong relationships with customers, and help the branch deliver on Scotiabank's commitment to service excellence.
In this role you’ll act as Officer in Charge when required, drive improvements to policies and procedures, and champion digital and self-serve banking options to enhance the customer experience.
This posting is for the Senior Retail CX Lead role at Scotiabank, based in Mount Forest, ON, Canada.
Take a moment to read everything above and see whether this role is right for you.
We are looking to fill the Senior Retail CX Lead position at Scotiabank in Mount Forest, ON, Canada.
The Senior Retail CX Lead role at Scotiabank is now open for applications in Mount Forest, ON, Canada.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).