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Job Description & How to Apply Below
Become a key player in customer relations at Scotiabank as a Senior Customer Experience Associate in Guelph. This role focuses on exceptional service and uncovering client needs while enhancing banking experiences.
As a Senior Customer Experience Associate at Scotiabank's Clairfields Centre, you will build strong customer relationships and support clients’ financial journeys. Your responsibilities include acting as a lobby leader to assist customers, identifying sales opportunities, and sharing your expertise in mobile banking solutions. This position is ideal for driven individuals who thrive in a target-based environment.
Key Responsibilities:
• Act as lobby leader to assist and triage customers
• Identify and fulfill basic sales opportunities
• Promote mobile banking applications to enhance customer experience
• Deliver excellent customer service and solve complex needs
• Contribute to branch targets and collaborate within your team
Requirements:
• Experience in conducting simple sales and marketing calls
• Strong technical skills and knowledge of digital banking
• Previous banking experience is an asset
• Flexibility in scheduling
• Eagerness to learn and grow within the role
Utilize your customer service skills, sales acumen, and technical expertise to excel as a Senior Customer Experience Associate at Scotiabank in Guelph.
Position Requirements
10+ Years
work experience
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