Account Service Representative

Lynden International Logistics ULC seeks a detail-oriented Account Service Representative to provide exceptional customer service in Guelph, ON. Manage orders and communicate effectively with clients and customers.

In this key role, the Account Service Representative will handle clerical and administrative tasks for a diverse client base. Responsibilities include overseeing customer orders, managing EDI transactions, and resolving customer inquiries. Your attention to detail and excellent communication skills will ensure client satisfaction and ongoing support.

Key Responsibilities:

• Enter customer orders accurately into the system

• Manage EDI transactions on behalf of clients

• Enforce minimum order quantity guidelines as needed

• Communicate credit holds to the Account Receivable department

• Process client claims for damages during transit

Requirements:

• Minimum 3+ years in customer service roles

• Secondary school diploma required

• Strong verbal and written communication skills

• Ability to work independently and collaboratively

• Detail-oriented with excellent interpersonal skills

Bring your customer service expertise to Lynden International Logistics ULC and make a meaningful impact in Guelph.