Guelph Learning and Development Expert

Develop impactful training initiatives at Ontario One Call in Guelph, Ontario, as a Learning and Development Specialist. This hybrid role emphasizes creating programs that improve operational performance and employee capabilities.

As part of the Business Solutions team, you'll be responsible for designing, delivering, and continuously enhancing training solutions that cater to diverse learning needs. Your collaborative approach with various teams will help align training with service requirements and operational enhancements while promoting a culture of continuous improvement.

Key Responsibilities:

• Design engaging programs using adult learning methodologies

• Facilitate training sessions for new hires and existing employees

• Collaborate with teams to assess training effectiveness

• Update training documentation and track participation metrics

• Support ongoing capability-building programs

Requirements:

• At least 3 years in training or related fields

• Strong instructional design and facilitation skills

• Excellent collaboration and analytical abilities

• Proficient in Microsoft Office and new technologies

• Understanding of service delivery and customer principles

Leverage your training skills to enhance service quality at Ontario One Call in Guelph.
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