Library Services Assistant: Temporary Role

Join the University of Guelph as a Library Services Assistant, providing pivotal support in a fast-paced library environment. Assist patrons with resources, technology issues, and interlibrary loans as part of the Access Services team.

In this temporary full-time role, you will facilitate connections between library users and vital resources, ensuring efficient service delivery. Essential skills involve digital fluency, customer service capabilities, and the ability to build positive stakeholder relationships. Engage with faculty, students, and staff through various assistance channels while contributing to ongoing team collaboration.

Key Responsibilities:

• Assist patrons with library resource inquiries and technology

• Manage Resource Sharing and fulfill Interlibrary Loan requests

• Participate in team meetings and support staff training

• Communicate library policies and ensure quality service

• Maintain privacy and confidentiality for all users

Requirements:

• Library Technician Diploma with 2 years of relevant education

• Minimum six months library experience in a similar role

• Advanced proficiency in library systems and tech platforms

• Excellent communication and relationship-building skills

• Self-motivated, dependable, and proactive in service

Support library users and expand your skill set in this essential role at the University of Guelph.
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