Addiction Support Coordinator; Specialized Addictions Services

The Addiction Support Coordinator’s core responsibilities are to provide direct service to individuals with addiction issues that are made more complex by the presence of one or more of the following concurrent conditions: acquired brain injury, developmental delay, complex concurrent disorders or geriatric issues.

The Addiction Support Coordinator improves the quality of our Client's lives by coordinating and delivering clinical and support services for clients. This may include providing counselling as appropriate, assisting with acquiring and maintaining access to medical care, providing mental health and addictions support and facilitating medication management. Our work involves interaction with those using substances and may have criminal justice involvement.

Most work is conducted independently and in clients’ homes, however the successful candidate must be able to travel and work in a variety of settings across the Waterloo Wellington LHIN, including rural areas. Occasional evening and weekend work required.

Counselling Services (60%)

• Manage the prioritization and intake of clients
• Facilitate linkages and access to primary care, addiction, and mental health supports appropriate to the needs of individuals living with addiction who also experience one or more comorbidities (acquired brain injury (ABI), developmental delay, complex mental heath concerns, geriatric issues)
• Conduct, coordinate and integrate assessments (including GAIN) with the input and recommendations of other health care professionals
• Develop realistic goals and monitor progress towards them in collaboration with clients and identified supports (where appropriate)
• 1:1 counselling and psycho educational interventions that support progress towards identified goals and enhance overall health and well-being, particularly in relation to mental health and addiction
• Ongoing assessment of risk and safety with crisis planning and intervention as required
• Utilize evidence-informed practices including (but not limited to) Motivational Interviewing, Stage-Matched Intervention, Trauma-Informed approaches, CBT and DBT)
• Make referrals to internal and/or external program or services, as appropriate
• Comprehensive and collaborative discharge planning

Consult and Build Relationships with Community Agencies (30%)

• Provide consultation, capacity building, and education to service providers working with the target populations to support their ability to work effectively with clients experiencing addiction
• Liaise with community agencies and referral sources to ensure a steady flow of information and smooth referrals to community supports
• Build and maintain effective relationships in the areas of addictions and mental health as well as primary care, DD, ABI, LTC and other related issues
• Participate on community committees as appropriate to support local strategies regarding complex care and reduction of inappropriate ED use

Administration and Reporting (10%)

• Maintain detailed records and ensure reports are completed accurately and in a timely manner
• Complete incident reports as required
• Prepare and submit regular travel expense claims
• Involvement in program development, evaluation, data collection/input into CaseWORKS
• Assist with the development and evaluation of the program as requested
• Attend program specific, organizational team meetings and supervisions as required

• BSW/MSW or other Masters’ level counselling qualification required(candidates who do not meet this requirement will not be considered)
• 3 - 5 years of experience in addictions, mental health and case management required
• Preference given to candidates who are already registered, or have the capacity to be registered with a professional…