Solutions Designer CRM

Overview

Solutions Designer CRM  role n to apply for the Solutions Designer CRM  role at Foilcon.

• Undertakes the design of hosting technology solutions based on the client s service specifications, standards, policies, best practices and cost models, in order to meet client Salesforce Public Sector Solutions CRM application business requirement and project/initiative deliverables.

• Knowledge of Salesforce Public Sector Solutions CRM applications, operating systems, environments, database technologies, programming languages and communication protocols.
• Develop end-to-end features across Salesforce, Mulesoft, and other services.
• Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including technical assistance in implementation, conversion and migrations.
• An understanding of how to develop complex Salesforce Sales Cloud features, breaking down the work into components and milestones that stakeholders can easily understand
• Write concise, well-crafted code and tests.
• Provide detailed estimates and work breakdown structure for assigned tasks

• 5+ years of Salesforce development experience in Public Sector Foundation and Sales Cloud with a solid understanding of when Salesforce configuration options are desirable over custom code
• Certified Salesforce Platform Developer I or equivalent experience
• Salesforce Certified Omni Studio Developer
• Salesforce Certified Experience Cloud Consultant
• Salesforce Certified Administrator

• Experience with building Salesforce solutions based on user stories and low level designs
• Adhere to defined coding standards and develop well-structured, maintainable and easy to understand code
• Strong experience delivering products in Agile/Scrum mode
• Map Salesforce capabilities, features and best practices against business and technical requirements by performing fit-gap analysis against Salesforce cloud, service, community, available tools within App Exchange and Salesforce Platform
• Design, develop, implement, configure, maintain, administer, and integrate solutions on Salesforce Lightning Cloud platform (LWC)
• Hands-on knowledge of Apex, lightning, Visual Force, Salesforce APIs, data loaders, SOQL, SOSL, and web services
• Strong understanding of Salesforce security model including sharing rules, roles, profiles, sharing settings, etc.
• Build integrations between Salesforce and external applications using REST, SOAP APIs, Auth and Single Sign-On
• Migrate changes from development to test to production environment(s) using CI technologies like Salesforce DX, Jenkins and ANT
• Experience with deployment tools such as Git Lab, Jenkins, etc.

• Knowledge transfer is expected to occur through the duration of the assignment through regular meetings, touchpoints, and working sessions with LRC staff
• All design, development and artefacts, including all relevant and complete documents must be transferred to the ministry in the designated repositories provided

• Criteria 1:
  Salesforce Experience — 30 points
• 5+ years experience (including recent experience) solutioning and hands-on configuring in Salesforce
• Salesforce Certified Platform Developer I
• Salesforce Certified Omni Studio Developer
• Salesforce Certified Experience Cloud Consultant
• Salesforce Certified Administrator

• Criteria 2:
  Design, Analysis, Development and Configuration — 35 points
• Demonstrated experience supporting, developing, maintaining, and configuring Salesforce solutions
• Hands-on experience configuring and troubleshooting issues in Salesforce implementations and integrations
• Experience designing and supporting prototypes and proofs of concepts
• Root cause analysis to troubleshoot defects/incidents and resolve issues
• Documenting build books and performance measures for new environments
• Experience conducting fit/gap analysis between requirements and Salesforce capabilities
• Experience diagnostics and incident management methods
• Implementing AODA compliant solutions

• Criteria 3:
  Communication and Documentation — 25 points
• Excellent analytical, problem solving and decision-making skills
• Excellent written and verbal…