Digital Properties Delivery Coordinator

Job Category
:
Client Experience, Digital & Marketing

Close Date:
February 12, 2026
Company: CGL
Department: GO Client Experience

Employment Type:

Temporary Full-Time (6 months)
Work Model:
Hybrid
Language:
This role operates in English.
Job Grade: 2
Hiring Manager:
Jennifer Parent
Referral Award:
No
Additional Information:
This/these role(s) is/are currently vacant

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

The Digital Properties Delivery Coordinator plays a key role in assisting the Digital Properties Delivery Pod team with the execution of building/creating and launching digital solutions across multiple platforms to support the digital initiatives for Co-operators and its products (Home, Auto, RV, Water, Wealth, etc.) and its sub-brands (CUMIS, Sovereign, etc.). In addition, the Coordinator will help to implement innovative solutions that enhance user experience across the brand’s digital properties by working cross‑functionally with various partners/stakeholders such as UX, Technology, Marketing, Product, Legal & Compliance, and others within the larger Digital team, to assist with the build and delivery of standard and bespoke solutions in order to drive business outcomes.

• Support and facilitate the day‑to‑day activities on the delivery pod to release impactful digital content across our digital ecosystem. This may include activities such as;
• Creation of workback schedules
• Creation and maintenance of Jira work tickets and Confluence pages, ensuring relevant information is communicated/documented for the entire delivery team
• Gather and manage feedback and approvals from partners and stakeholders
• Track defects and outstanding activities to manage delivery timelines, ensuring projects and deliverables stay on track
• Organize and document processes and procedures across functional teams
• Assist with the execution of Digital Marketing Campaigns and code releases by coordinating with key partners and stakeholders to create the best client experience, improve digital performance, and drive digital sales, leads, and adoption.
• Assist with gathering data and analytics by reviewing digital performance using measurement tools and dashboards to create in‑depth reporting.
• Assist with ad hoc activities such as;
• QA testing
• Operational support work

• You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
• You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
• You have strong communication skills to clearly convey messages and explore diverse points of view.
• You build trusting relationships and provide guidance to support the development of colleagues.

• You have 2 years of experience working in Digital, Marketing/Martech, or Project Management.
• You have strong time‑management, with the ability to work cross‑functionally while managing multiple projects and tasks simultaneously with various teams.
• You are proficient in written and verbal communication, including strong documentation skills.
• Having a background in insurance or financial services is an asset.
• Having experience with CRM, Salesforce and CMS platforms is an asset.

• You will travel occasionally.
• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

• Training and development opportunities to grow your career.
• Flexible work options to support personal and family needs.
• A holistic approach to your well‑being, with physical and mental health programs and a supportive workplace culture.
• Volunteer opportunities to give back to your community.

Expected salary range $43,550 - $72,583

The salary amount for the successful candidate is determined by Co‑operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.