PIM Product Data Coordinator

Sure Werx is a leading manufacturer of innovative safety, tool and equipment products and solutions. Since 1957, we've been trusted to keep all who use our products safe in even the most challenging environments. Today, our growing family of world‑leading brands serves customers and partners across the U.S., Canada and Europe.

At Sure Werx, you'll have the opportunity to challenge yourself in a supportive, growth‑oriented culture of industry leaders. You’ll help chart our future as we continue to expand into new products, services and markets. And we’ll invest in your career development, enabling you to grow and succeed.

The PIM Product Data Coordinator plays a critical role in ensuring timely and accurate customer data completion that drives the successful activation of Sure Werx products across our network of channel partners. This includes precise data entry related to general product information, specification attributes, digital assets, packaging details and more.

A self‑starter with strong attention to detail, the coordinator takes pride in delivering flawless data accuracy and demonstrating strong problem‑solving skills. The role requires strong communication skills and diligent follow‑up with both internal Sure Werx teams and distributor partners to guarantee each product is fully and accurately represented in the digital space.

The coordinator manages the full lifecycle of external customer data requests, from capturing core item attributes to supporting new SKU onboarding, with a direct impact on sales revenue. This is a digitally focused role that supports product data syndication and activation across all customer channels. Success in this role includes developing proficiency of both the front and back‑end functions of the Sure Werx PIM system and maintaining ongoing SKU data to ensure accuracy and relevance.

The coordinator owns product activation and ongoing lifecycle support for .com pure play customers and serves as the PIM point of contact for key omni channel strategic partners.

Serving as a key member of the PIM team within the Digital eCommerce group, the PIM Product Data Coordinator will actively collaborate with Sales, Product Management, and other cross‑functional teams to ensure tasks are completed accurately and on schedule.

The ideal candidate can be located close to one of our offices located in Coquitlam, British Columbia, Nisku, Alberta or Guelph Ontario.
The position is hybrid with the expectation of working at the office location 3 days per week. This is an exciting opportunity to contribute to the continued growth and evolution of our Digital Team.

• Manage product attribute data collection and publication to support item setup and customer activation.
• Use PIM and related internal systems to extract, maintain, and populate item data using customer‑specific templates and online platforms.
• Partner with internal business units to collect and validate product data for new and existing skus.
• Participate in content audits for key customer websites and support ongoing data quality and integrity efforts.
• Support reporting needs, including recurring and ad hoc reports, while meeting established deadlines.
• Identify and resolve data quality or operational issues, maintaining documentation and user guides as needed.
• Collaborate with the PIM Manager to continuously improve product data processes and the PIM repository.
• Support customer‑specific requirements for data submissions and syndication, working closely with sales and key account teams.
• Assist with GDSN and syndication activities as the role evolves.
• Perform item data management activities for company‑owned digital properties as needed.

• Collaborate:
  Build partnerships and work collaboratively with others to meet shared objectives
• Communicate Effectively:
  Develop and deliver multi‑mode communications that convey a clear understanding of the unique needs of different audiences
• Instill Trust:
  Gain the confidence and trust of others through honesty, integrity and authenticity
• Customer Focus:
  Build strong customer relationships and deliver customer‑centric solutions
• Drive Engagement:
  Crea…