Intermediate Desktop Support Technician

Elevate your IT career as an Intermediate Desktop and System Support Technician at Linamar in Guelph, Ontario. This on-site role focuses on maintaining systems and providing exceptional technical support to users.

You will be responsible for overseeing the server environment, installing software upgrades, and managing hardware and software inventories. With a focus on performance and reliability, your role includes troubleshooting desktop and server issues and ensuring compliance with IT policies.

Key Responsibilities:

• Provide first-level support for desktop and peripheral issues

• Maintain hardware such as laptops, desktops, and servers

• Install and configure operating systems and applications

• Assist with user account setups and password resets

• Document issues in the service desk ticketing system

Requirements:

• Degree in Computer Science or equivalent experience

• 4+ years in desktop support and troubleshooting

• Strong communication skills and customer service focus

• Knowledge of Windows OS and Active Directory

• Ability to work independently and within a team

Your hands-on approach will ensure system integrity and user satisfaction at Linamar.
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