Senior IT Manager at University

Elevate IT service standards at the University of Guelph as the Senior Manager of IT Shared Services. Shape strategic initiatives to enhance technology support for faculty and students.

This pivotal role in the College of Computational Mathematical and Physical Sciences requires an experienced leader to oversee IT services’ alignment with academic and administrative needs. You will direct a multi-disciplinary team, ensuring effective service delivery and stakeholder engagement. The manager will execute IT strategy and foster partnerships with key computing services to drive continuous improvements in technology utilization.

Key Responsibilities:

• Lead college-wide IT strategy and ensure alignment with priorities

• Oversee end-to-end delivery of IT services to clients

• Guide technical direction on systems and infrastructure

• Collaborate with stakeholders to enhance service delivery

• Train and lead a diverse IT team for optimal support

Requirements:

• Bachelor’s degree in Computer Science or related field

• 8-10 years of leadership experience in IT environments

• Preferred advanced credentials such as CISM or MBA

• Strong project management and strategic thinking capabilities

• Experience with IT service delivery and change management

Make an impact on the University of Guelph’s IT landscape, ensuring services support academic excellence.
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