Job Description & How to Apply Below
This role offers a 12-month contract focusing on technical support and system documentation for round-the-clock operations.
You will manage system issues and documentation, ensuring that our Supply Chain operations run smoothly during a crucial maternity leave coverage. This position involves working on incidents, system changes, and automation opportunities while maintaining critical documentation and support guidelines.
Key Responsibilities:
• Manage day-to-day support for Supply Chain applications
• Document incidents and align resolutions with teams
• Keep ticketing systems updated with clear work notes
• Assist in testing and launching system updates
• Foster continuous improvement in support processes
Requirements:
• Bachelor’s degree in relevant technical fields
• Minimum of 1 year in systems analysis or support roles
• Strong analytical and problem-solving capabilities
• Ability to work flexible continental shifts
• Expertise in Microsoft Office and related tools
Enhance your skills and contribute positively to our support operations in this pivotal contract role.
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