Change Management Lead (Approximately 2-year contract

Job Summary

Service Area: Corporate Services Department: Information Technology Work Location: City Hall, 1 Carden Street Work Mode: Hybrid Job Type and Duration: Temporary, Full time Vacancy(approximately 2 years)
Position Availability: 1 existing vacant position
Salary Range: $53.38 – $66.72 per hour
Affiliation: Non-Union Posting Period: July 31, 2026 to August 24, 2026 11:59 p.m.

When you join the City of Guelph, you join a team of over 2000 employees who deliver services the community relies on every day. Together, we are bringing to life Guelph’s vision of an inclusive, connected, and prosperous city where we look after each other and our environment. As a single tier municipality, we offer a variety of occupations and career specialities within our organization.

Guided by the goals and objectives of the Future Guelph:
Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Community Vision for an inclusive, connected, prosperous city.

We offer competitive wages and comprehensive benefits to meet the needs of our diverse employees. Many of our positions offer:

• Paid vacation days, increasing with years of service
• Paid personal days;
• Defined benefit pension plan with OMERS, including 100-per-cent employer matching;
• Extended health and dental benefits, including Health Care Spending Account;
• Employee and Family Assistance Program;
• Parental leave top up program;
• Learning and development opportunities including tuition assistance
• Employee recognition programs.

Are you a seasoned change leader with a passion for public service? The City of Guelph is currently accepting applications for a temporary Change Management Lead within the Information Technology (IT) Department. Reporting to the Manager, ERP, this role will guide City staff through several major software solution deployments, including the implementation of an Enterprise Asset Management (EAM) system and other supporting technologies.

As a key member of a dynamic and agile team, you will develop and execute change management frameworks and tactics that promote best practices and foster a culture of innovation across the organization. Your work will be instrumental in shaping the City’s future processes and ensuring successful adoption of new systems. This position aligns with the City’s Strategic Plan and is grounded in our corporate values of integrity, service, inclusion, wellness, and learning, contributing to our vision of an inclusive, connected, and prosperous community.

Change Management Strategy and Planning:

• Develop frameworks and tactics that promote best practices and drive culture change across the City to support the implementation of an Enterprise Asset Management solution and other supporting systems, minimizing resistance from employees and stakeholders.
• Create actionable deliverables for change management levers including communication plans, sponsor roadmaps, coaching plans, training plans, and resistance management plans using Prosci or similar methodologies.

Communication, Engagement and

Coaching:

• Design and implement communication strategies and engagement plans to help users understand and navigate significant business process changes related to Work and Asset Management.
• Lead the design and delivery of engagement tools for information-sharing (e.g., websites, presentations, workshops, emails, newsletters).
• Provide coaching and mentoring to project team members to ensure consistent messaging and support for changes to programs, policies, and practices.

Facilitation and Stakeholder Management:

• Facilitate consultations, focus groups, workshops, presentations, and meetings with staff and executives to promote adoption, improve system utilization, and ensure minimal business disruption.
• Gather and apply stakeholder feedback to continuously improve change management strategies?

Project Participation and Reporting:

• Integrate change management activities into overall project plans
• Participate in project team meetings and provide regular status updates.
• Track change management metrics…