IT Helpdesk Technician at Magna

Kickstart your IT career as a Helpdesk Technician with Magna Exteriors. This role supports production IT requests, troubleshooting hardware and software issues along with providing exceptional customer service.

Magna is hiring for an immediate opening for an IT Helpdesk Technician. You will handle various IT responsibilities including remote support, maintaining equipment databases, and providing exceptional user training. Three years of IT experience along with communication skills in English are essential for this fast-paced environment.

Key Responsibilities:

• Support production for IT support requests

• Provide remote support during off hours

• Troubleshoot computer hardware and software issues

• Maintain logs for requests and equipment database

• Train users to resolve IT problems

Requirements:

• University Degree/College Diploma in Computer Science

• Minimum three years in IT role preferred

• Proficient in MS Office and related software

• Excellent written and oral communication skills

• Ability to lift 40 lbs and manage multiple priorities

Become part of a diverse and innovative team at Magna Exteriors, driving customer satisfaction and technology solutions.
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