Customer-Focused IT Technician

Position: Customer-Focused IT Technician Role
Join Magna Exteriors as an IT Helpdesk Technician and enhance your career. The position requires customer obsession, troubleshooting tech issues, and supporting various hardware like printers and scanners.

This role is crucial for supporting various internal teams and providing IT assistance. A focus on technical support, cleaning, and problem-solving with barcode printers is essential. You will also train users throughout the organization, so excellent communication skills are necessary.

Key Responsibilities:

• Assist with production IT support requests

• Troubleshoot hardware/software issues from AS/400 to PCs

• Support barcode printers and scanners

• Maintain logs of requests and perform nightly backups

• Communicate continuous improvement initiatives

Requirements:

• University Degree/College Diploma or equivalent experience

• Proficient with MS Office and IT software

• Minimum three years in IT support

• Proven experience working in team-focused environments

• Strong attention to detail and accuracy

Drive technology excellence at Magna Exteriors while enhancing your skills in a supportive environment.
#J-18808-Ljbffr